Economic Daily Liu Meien reported on 2025/09/08 13:16:11
As a professional management technology service provider for patient support programs, and helping more than 30,000 patients in Taiwan every year under the PatientsForce brand, it has been recognized as an important sustainable partner in the supply chain of the world’s top 10 international pharmaceutical companies that integrate the patient’s treatment journey. This achievement represents the result of PatientsForce’s ongoing efforts in the environment, labor and human rights, ethics, sustainable procurement, and more, and demonstrates PatientsForce’s strong commitment to promoting transparency and responsible governance.
According to the EcoVadis evaluation section, PatientsForce has performed particularly well in the field of “Sustainable Procurement”, ranking in the top 4% of other professional and science and technology industries. It also ranks in the top 20% in “Ethics” and ranks in the top 23% of the industry in terms of overall evaluation. These eye-catching data not only meet the strict requirements of international pharmaceutical companies for partners but also further demonstrate the substantial value of being a sustainable procurement partner for patients’ treatment journeys.
“Sustainability is not a short-term project, but part of the corporate culture.” Zhang Xiangxin, Chairman of Caihong Health Investment Holdings, pointed out: “We understand that as an important partner of international pharmaceutical companies in Taiwan, sustainable operation is not only a corporate responsibility but also the foundation for us to provide value. The patient’s treatment journey involves multiple aspects, from drug accessibility, medical resource connection, to the implementation of patient support plans, every detail requires transparent and responsible management. EcoVadis is a testament to our ability to balance patient needs, partner requirements, and social responsibility, and continue to be a trusted partner in the industry chain.”
Wang Yiwen, Chief Operating Officer of Caihong Health Investment Holdings, further explained: “PatientsForce drives medical innovation with sustainability! The patient’s treatment journey is no longer just about providing medicines, but also includes health education, follow-up, and life support, allowing the vision of Forward Health, Complete Treatment to continue to be realized. Therefore, from last year’s EcoVadis Commitment rating to the 2025 Bronze Medal, it is a milestone for our team to work together. These efforts allow us to more systematically align patient needs with sustainability when assisting international pharmaceutical companies in advancing patient support programs (PSPs) and patient assistance programs (PAPs).”
“Through sustainable governance and transparent practices, we can ensure that every resource investment is truly returned to patients. This not only improves the effectiveness and fairness of treatment, but also makes international pharmaceutical companies willing to provide more new drug patient support programs to Taiwan, reducing the accessibility of new drugs in Taiwan.” Chairman Zhang Xiangxin explained.
In recent years, PatientsForce has received numerous social ESG awards, including the Foresight ESG Corporate Sustainability Award, the Harvard Business Review Dingge Award for Innovative Business Model Transformation and the ESG First Award, etc., providing a more solid endorsement for PatientsForce’s cooperation with global pharmaceutical companies. In the future, the company will continue to deepen the following three directions:
1. Strengthen patient treatment journey support – provide a full range of services at three levels: clinical, payment and life.
2. Promote transparent governance – ensure that supply chain management meets international standards and continuously improve information disclosure.
3. Deepen cross-border cooperation – Become a sustainable demonstration partner for international pharmaceutical companies and medical institutions, closely integrating ESG with medical innovation.
The article is reprinted from the Economic Daily 2025/09/08 The same report of the same name Photography Strategy was recognized by EcoVadis with a bronze medal in the sustainable development evaluation
