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● Compliance ● Profession ● Concierge

Earily Access Programs and

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PatientsForce provides one-stop agency services for EAP/NPP.
PatientsForce, as a treatment access plateform,
conneect overseas distribution channels to support patients in Taiwan to access treatment while patients couldn’t access the drugs or treatment in Taiwan.

Patients can contact us via our official LINE account for one-on-one support.

Are You Facing These Challenges?

In the face of clinical drug shortages or specialized treatment needs,
we understand your urgency and the administrative pressure involved.

Drug Shortages / Discontinued Supply

Disruptions in the original manufacturer’s supply chain or withdrawal from the Taiwan market can interrupt clinical treatments when no alternatives are available.

Complex Import Regulations

Navigating TFDA (Taiwan Food and Drug Administration) special import applications and hospital IRB (Institutional Review Board) reviews is time-consuming and administratively demanding.

Accessing Orphan Drugs or New Medicines

New drugs or treatments for rare diseases that are already marketed abroad but not yet approved in Taiwan leave patients with limited therapeutic options.

PF Exclusive Value-Added Services

Beyond Logistics

A Commitment to Comprehensive Patient Care

While traditional distributors focus solely on delivery, PatientsForce begins its true mission once the medicine is received. For every special import medicine requested through our platform, we provide a Dedicated Nurse Educator (NE) to offer a one-year patient support program.

Reducing Physician Burden:
Our NEs handle patient education, side-effect monitoring, and follow-up reminders.
Improving Medication Adherence:
Through our LINE@ platform and tele-care, we ensure patients use medication correctly to optimize therapeutic outcomes.

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LINE

1-Year Care Management Includes:

Medication Guidance

Side-Effect Monitoring

Follow-up Reminders

Lifestyle & Health Education

5 Simple Steps to Initiate Hope

Our team provides end-to-end guidance with a focus on data security and seamless documentation.

2

2. Patient
     Evaluation

Confirm eligibility and drug feasibility

3

3. Document
     Preparation

Assist physicians with TFDA documentation

4

4. TFDA
     Approval

Special import application submission

5. Care
     Initiation

Drug access and care management begin

Frequently Asked Questions (FAQ)

PatientsForce assists medical institutions in applying for special imports through the TFDA, strictly adhering to the Pharmaceutical Affairs Act and the Regulations for the Manufacture and Import of Specific Drugs for Special Approval. All medications are sourced from qualified original manufacturers or authorized distributors.

Timelines vary based on the case type (e.g., urgent shortage, rare disease, or new drug). The process includes hospital IRB review, TFDA approval, and international logistics. It typically ranges from several weeks to a few months. Our team provides full-process tracking.

Due to pharmaceutical advertising regulations and trade confidentiality, we do not publicize a product catalog. Please consult our licensed Case Managers via the LINE@ official account for professional inquiries and inventory checks.