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Treatment for achondroplasia is a care journey measured in years. One year into our ACH Patient Support Program, overall compliance held at 99.87%, with every month at or above 99.7%. What showed the team the most, though, were the everyday changes families described outside the data — and the transport subsidy and portable cold-storage services that front-line feedback produced.

PatientView's 15th annual patient-group assessment is out: overall reputation edged from 56% to 57%, while access to medicines — the groups' top-ranked concern — kept sliding across five years. For Taiwan the sharper findings are elsewhere: companies that cut patient-group budgets were marked down the following year, and three blind spots sit behind Taiwan's strong score.

A child's intracranial pressure was rising. The medicine he needed was not rare; the dosage form he could swallow was. What stalled the whole case turned out to be one wrong email address in an international verification database — with weeks left on the import permit. This is how the shipment reached the clinic in July.

CTPECC's Asia-Pacific monthly interviewed PatientsForce COO Evie Wang on building an inclusive, end-to-end health management system through digital platforms and service innovation.

Of roughly 7,000 known rare diseases, only about 5% have drug treatments. For most patients the real challenge is not that no drug exists, but that treatment is stuck behind three barriers: access, affordability and adherence.

PatientsForce and the Taiwan Foundation for Rare Disorders (TFRD) launched a life-education program that brings professionals living with rare diseases into companies — starting with an aromatherapy workshop at Takeda Taiwan.

A study of 90 hospitals in Taiwan finds self-pay markups of 0-37% over the NHI reference price for reimbursed oral targeted therapies — showing that access depends not only on reimbursement listing but also on hospital pricing strategy.

Taiwan's legislature has amended the Drug Injury Relief Act to cover medicines manufactured or imported under special approval — filling a gap in the social safety net and rebuilding trust between physicians and patients.

The nature of PSP has changed: no longer just patient-care services, it marks the watershed into the value-based care era. A competitive PSP is defined by measurably better outcomes.

Meiji Pharma Taiwan and PatientsForce launched a medication support service for chronic graft-versus-host disease (cGVHD) patients, improving access through public-private collaboration.

New drugs reach Taiwan 12-24 months later than Europe and the US on average. When physicians initiate named-patient imports, they often hit a 'too small to serve' supply-chain wall. PatientsForce's EAP/NPP support program takes on the challenge.

Departing from goal-driven team building, PatientsForce redefined its company day as an Employee Wellness Day — low-pressure, restorative, turning gratitude into momentum.

As clinical differences between leading therapies narrow, the next competitive frontier is patient journey optimization — using AI, integrated data ecosystems and an understanding of social determinants of health to remove systemic barriers to access and adherence.

At the intersection of global medical cost pressures and Taiwan's National Health Insurance (NHI) reforms in 2025, PatientsForce positions itself as a "Strategi

To deepen employees’ understanding of families affected by rare diseases and to put corporate social responsibility into action, PatientsForce recently partnere

In the highly specialized and strictly regulated fields of pharmaceutical management and patient support services, a robust Quality Management System (QMS) serv

At the age of 34, receiving a diagnosis after a routine check-up, Kathy's life opened another door – stage 1 breast cancer. Her regular life was replaced by a t

Gene therapy costs 30 million, who can afford it?

In today's pharmaceutical and biotechnology landscape, Patient Support Programs (PSPs) have become an indispensable tool. The PSPs program aims to improve patie

Recombinant human growth hormone (r-hGH) therapy has always faced adherence challenges in the field of pediatric endocrinology. A paper recently published in Fr

From the first surgery to remove the tumor, the disease seems to be racing against time. Over the years, he underwent multiple surgeries — traditional thoracoto

With the advancement of technology, artificial intelligence (AI) has quietly entered hospitals and become an "invisible helper" for doctors' diagnosis and treat

On the eve of the Mid-Autumn Festival in 2025, PatientsForce and Taiwan Foundation for Rare Disorders jointly announced the launch of the "Smile Mid-Autumn Fest

The product lifecycle service of a drug is from the pre-market clinical trial of a new drug to the sales service after obtaining a drug license, but the core pr

Economic Daily Liu Meien reported on 2025/09/08 13:16:11

The rise of precision medicine has shifted cancer treatment from inpatient chemotherapy in the past to more precise outpatient or at-home oral treatment with fe

In recent years, as medical demand and supply change, the healthcare system is being pushed towards decentralization. In the United States, more and more insura

In the pharmaceutical industry, telephone customer service systems face challenges such as large amounts of information, high process repetition, and real-time

When sudden illnesses or accidents lead to high medical expenses, financial stress can be overwhelming. Please don't panic or give up treatment immediately, her

On August 22, the Love Help Charity Trust held the "[Chapters of Life] SMA Patients and Care Sharing Session", inviting SMA patient Chloe (pseudonym) and clinic

"In the process of health education promotion, are you still contacting by phone, visiting business, or even passively waiting for the target audience to come t

Rare diseases present unique challenges for physicians and patients alike, including small patient populations, expensive and complex treatments, and difficulti

With a new drug for a rare disease being covered by health insurance this year, PatientsForce undertook the drug's Patient Support Program (PSP) to analyze pati

When you call PatientsForce's customer service hotline during off-hours, you will no longer hear cold voicemails, but will be warmly received by our AI voice cu

In the field of chronic diseases and special treatments, patient adherence rate is a key indicator that affects treatment outcomes and patient prognosis, and th

Taiwan's universal health insurance system is known for its high coverage and accessibility, but with the rapid development of medical technology, there has alw

Since its inception in 1995, Taiwan's National Health Insurance (NHI) system has achieved nearly 100 percent (99.9%) coverage of the insured population with its

In today's accelerated evolution of healthcare innovation, pharmaceutical companies are no longer measuring success solely by product lines or financial numbers

With the increasing complexity of the healthcare system and the need for continuum of care throughout the treatment journey, it is no longer possible to meet th

President Trump's health care policy, cutting Medicaid and ACA subsidies, may cause more Americans to lose their insurance, and high tariffs will increase medic

In the face of Taiwan's rapid entry into a super-aging society, elderly care technology has become a national development focus. Today (10 October), the Elderly

As the world enters an aging society, Taiwan's aging rate is particularly striking, and the demand for long-term care is rising. Against this backdrop, "ageing-

With the implementation of Medicare Part D in the United States for nearly two decades, the establishment of patient support programs (PAPs) by pharmaceutical c

With the increasing importance of ESG (Environmental, Social and Governance) issues in the global pharmaceutical industry, patient groups are becoming more conc

In Taiwan, there is often a long wait for a new drug to be paid for by health insurance, which makes it challenging for more and more patients to pay for their

Established in 2017 with the approval of the Ministry of Health and Welfare, the Aibang Charity Trust Hope Fund is held under the trusteeship of Cathay United C

With the advancement of artificial intelligence (AI) technology, the healthcare industry is gradually integrating large language models (LLMs) such as GPT-4 int

In recent years, the public-private partnership model is gradually becoming a solution in the pharmaceutical industry, as the global drug cost continues to rise

Value Based Healthcare is the service concept of Patientsforce. The PatientsForce team is committed to optimizing the patient journey management, starting from

In 2024, PatientsForce actively promoted environmental, social and corporate governance (ESG) actions and achieved a number of results, demonstrating the compan

According to Deloitte's "2025 US Health Care Outlook" report, rising healthcare costs are the biggest challenge facing the healthcare system and are expected to

Media-WIND Health Strategies has officially joined the Science Based Target Initiative (SBTi) Small & Medium-Sized Enterprises (SMEs) 2030 Net Zero Initiative,

With the advent of the digital healthcare era, remote health data management has gradually become an important cornerstone of modern healthcare. In particular,

On the 18th, Xiadu Real Estate, a subsidiary of Xiadu, signed the "(Yilanzan) Veterans Culture and Tourism and Recreation Construction and Operation Transfer Pr

Digital transformation is not only about the application of technology, but also about breaking the old framework and exploring new business models to drive ent

Social impact investing has become an important force in driving healthcare reform internationally, particularly in promoting the use of new medicines and impro

In the fast-growing healthcare industry, patient support services are becoming the key to improving patient satisfaction and treatment efficiency. PatientsForce

The list of winners of the fourth edition of the Harvard Business Review (HBR) Global Chinese Traditional Chinese Edition Dingge Award was announced, and this y

Patient Support Programs (PAPs) have become a critical service for uninsured patients or those with low incomes. According to statistics, the uninsured populati

There are still a group of people in Taiwan who have health insurance, but they dare not use health insurance to see a doctor. According to the statistics of th

Imagine a scenario…

The 5th Taipei International Care Expo will be held from now until September 14 (Saturday) on the 4th floor of Hall 1 of Taipei Nangang Exhibition Center. Patie

A new study published at the American Society of Clinical Oncology (ASCO 2024) Annual Meeting shows that patient support programs that work together as a team o

In the emerging biopharmaceutical field, the role of the Patient Support Program (PSP) is becoming more and more important. With the improvement of medical tech

According to recent research published by JAMA Network Open , lung cancer patients who participated in the trial saw significant improvements in health-related

With the breakthrough of medical technology, various new therapies, precision medicine and medical materials have been introduced, and people have more choices,

Patient support call centers are at the heart of the patient journey, and in the past, this work was mostly scattered in clinical care, but with the complexity

Overview of the risk management plan

The importance and effectiveness of patient support services

In many cases, patients with serious or life-threatening illnesses cannot wait until a new drug is officially approved and marketed. For these patients, the Ear

In modern businesses, the health and well-being of employees is an important cornerstone of a company's success. The Employee Assistance Program (EAP) and Alter

Limited by the professional background of medical practitioners, the common health education exhibitions in Taiwan are always guided by knowledge and science, a

In today's healthcare environment, Patient Assistance Programs (PAPs) play a key role in assisting patients in accessing expensive medical medications and provi

PatientsForce Earns EcoVadis Badge for Corporate Social Responsibility and Sustainability

With the rapid development of modern society, unhealthy lifestyle has become an important cause of chronic diseases. In response to this challenge, President La

Taiwan's health insurance system provides a wide range of medical coverage, but as medical costs rise, some patients still face financial difficulties in paying

The U.S. Department of Health and Human Services' Office of Inspector General (OIG) recently issued a legal opinion guide to support the operation of 12 disease

In the face of the challenges of the ultra-elderly society and the shortage of medical staff, the traditional single-outpatient primary care model is unsustaina

In today's healthcare environment, out-of-pocket financial stress is often one of the most important factors affecting patient compliance and outcomes.

At present, there are at least more than 100 special drug patient support programs in the Taiwan market, which are provided by licensed pharmaceutical companies

In today's complex healthcare environment, effective patient financial communication has become a key challenge for physicians. As healthcare costs continue to

With the rising cost of medical care, expensive cancer drugs have become a major factor, seriously affecting the accessibility of patients and exacerbating the

With the development of technology, health management can be more visualized, and everyone can grasp a part of daily life and then integrate medical care servic

Raising awareness of diseases through art exhibitions has become an important trend in modern health education. With its unique visual and emotional expression,

In today's fast-paced healthcare industry, patient service programs are being transformed, driven by new and technological technologies. From improving patient

In today's era of medical data explosion, the reporting of adverse events (AEs) both poses a challenge to drug safety assessment and drives advances in drug saf

"PatientsForce stands for the Force that supports patients, using patients as the starting point to fill the gap in health insurance benefits with market supply

Mental health problems in Asia are severe, which directly affects quality of life and workplace productivity. Studies have shown that people with poor mental he

A new study published in the Journal of the Canadian Medical Association (CMAJ) analyzed statistics and analysis of patient support programs (PSPs) offered by p

Changes in the pattern of clinical services

Founded in 2020 by U.S. investment firm Perceptive Advisors, LianBio (LianBio) is developing and commercializing investigational drugs in the U.S. or Europe by

A topical JAK inhibitor performed well in moderate-to-severe hidradenitis suppurativa (HS), opening a new option for a disease long short of treatments.

【 EMMA CHENG 】Make your stethoscope unique! I have a good mood ❤ at work

Continuous health management of employees is often overlooked in busy work schedules Healthy employees are a company's most valuable asset. Recently, CareCompanion LTC

Patient Support Program (CSP) PSPs play an important role in helping patients get the treatment they need, improve adherence, and optimize disease management. H

The value of Patient Support Programs (PSPs) is to provide patient-centric services to enhance patients at every stage of their treatment journey, and PatientsF

Media-WIND Health Strategies / MediCloud Biotech is ISO 27001:2022 certified

Back in 2000, Courtney Ness was one of the 3,000 people in charge of Lexapro, an anti-depression company at Forest Pharmaceuticals.

The FDA approved Dexcom's Stelo, an over-the-counter continuous glucose monitoring system (iCGM) that can be purchased without a stick.

Research published in international journals in recent years confirms that a drop in a patient's walking volume after surgery correlates positively with the readmission rate. The study followed 215 patients with a mean age of 63; by monitoring them with a mobile device after discharge, it could accurately predict that a post-operative patient whose daily walking volume (step count) fell by more than half on two consecutive days after discharge was highly likely to be readmitted. The prediction was roughly 90% accurate, showing how important it is to monitor a patient's daily activity level as part of post-discharge care.

In the contemporary pharmaceutical industry, pharmaceutical companies demonstrate corporate responsibility and sustainability through environmental, social and

In the healthcare sector, the importance of medication adherence cannot be overlooked, especially for patients with chronic diseases who require special medicat

The AI R&D team has recently developed a number of services and is more focused on the three main objectives of the patient support program:

Ongoing care and monitoring have been shown to reduce the risk of readmission during recovery.

In 2023, the US FDA approved 55 new drugs, making the second most in history, and there have been breakthroughs in gene therapy, respiratory fusion virus, Alzhe

U.S. oncologists are not satisfied with the treatment of NSCLC, and they hope for more treatments, more weapons for different patients, more research on managin